Built for complexity, designed for progress
A specialist provider of community-based mental health and social care for individuals with complex and high-risk needs - delivering structured, outcome-focused support through the Social Care Programme Approach.
We deliver structured, outcome-focused support through our Social Care Programme Approach - a sociotherapeutic model designed to improve stability, reduce inequality and enable meaningful progress in real-world settings.
Clear pathways, therapeutic teams, resilient governance
Our services range from intensive 7:1 high-risk support to flexible 1:1 community pathways, creating clear routes from complexity to independence.
We employ Sociotherapists, not traditional support workers, ensuring care is therapeutic, consistent and focused on long-term outcomes.
With a decentralised governance model and a rotational workforce approach, we reduce risk, strengthen accountability and maintain a resilient, high-quality service.
Explore our services
Structured, not reactive
Programme-based care with defined phases, measurable outcomes and consistent review - so progress is evidenced, not assumed.
Therapeutic workforce
Sociotherapists trained in risk, de-escalation and sociotherapeutic practice, working within rotational teams that protect continuity.
Decentralised governance
Accountability distributed across roles and services, removing single points of failure and strengthening assurance.
MEGA - the standards behind every decision
Our values guide how we work with people, providers, commissioners, families and partners. They shape how we approach complex care, governance, training and service improvement.
Meaningful
We focus on work that makes a real difference to people, services and outcomes.
Effective
We use structured, evidence-informed approaches that support safer, clearer and more consistent practice.
Growth
We support people, teams and organisations to learn, improve and build confidence over time.
Accountability
We take responsibility for quality, governance, decision-making and the standards we expect from ourselves and others.
CQC Improvement Readiness Self-Check
A 64-point structured self-assessment across eight governance domains. It does not test how good your care is - it tests whether you could evidence it, under pressure, on the day.
- Scored 0-3 across leadership, quality assurance, workforce, safeguarding and more
- A total out of 192 with a readiness band from Significant Improvement Required to Inspection Ready
- Restrictive practice governance and SCPA maturity sections included
- Six pages, print-ready, no login required
We will email you the PDF and occasional regulation and governance insight. Unsubscribe any time.
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The people accountable for how care is delivered
Select a name to read their background, remit and how to reach them directly.
Christopher Alexander is a public health and mental health policy specialist with a Master of Public Health (Leadership), Master of Business Administration (Ethical Governance and Strategic Risk), and postgraduate training in research, risk management, and health and social care leadership. He is an accredited consultant under the Care Consultant Accreditation Framework in complex care, mental health and policy.
His work sits at the intersection of mental health policy, governance and system design, combining frontline operational experience with strategic leadership across NHS, local authority and voluntary sector environments. Christopher specialises in supporting organisations to strengthen regulatory and legal compliance, improve governance frameworks, and deliver safer, more effective services for individuals with complex needs.
As Director of Regulation & Policy he leads the development and oversight of organisational governance frameworks, ensuring alignment with statutory and regulatory requirements including the Mental Capacity Act, Mental Health Act and Care Quality Commission standards. He provides strategic oversight of risk, safeguarding and policy, ensuring legal and regulatory principles are embedded into day-to-day practice.
He is responsible for organisational policies, regulatory training frameworks and systems of assurance, and works closely with service-level leads to provide guidance, challenge and escalation on use of force, risk, safeguarding and compliance. He has contributed to national and local reviews and advises organisations on ethical decision-making, risk management and service transformation in high-risk settings.
Read full profileRaymond Osheku is Director of Business Strategy & Performance at Beaumont Ridge Care Group, where he leads on strategic planning, organisational performance, financial management, business development and operational control. His role focuses on building the systems, structures and commercial discipline required to support BRCG's growth as a specialist, governance-led care organisation.
Raymond holds a BSc in Accounting and has undertaken postgraduate study in Public Policy at the University of Essex. He has completed leadership and management studies at Lagos Business School, alongside business analysis certification through BCS, supporting his work in process improvement, performance monitoring, stakeholder engagement and evidence-based decision-making.
His professional background spans policy research, impact investment, international education technology, corporate finance and health and social care. This cross-sector experience gives him a strong understanding of how strategy, finance, governance, systems and measurable impact must work together to support sustainable organisational growth.
At BRCG, Raymond supports the development of business systems that connect strategy, regulation, finance, workforce planning, service quality and outcomes - contributing to BRCG's ambition to become a financially sustainable and high-performing specialist care organisation.
Read full profileRhea is an experienced people and operations professional with over 10 years of experience across the retail industry, specialising in operational leadership, people management and employee development. She has held a variety of operational and leadership roles, developing expertise in leading teams, driving business performance and creating positive workplace cultures.
She holds a Bachelor's degree in Business Management and is completing the Advanced Level 7 CIPD qualification in Strategic People Management, with a particular focus on Employment Law. Building on this foundation, she is undertaking further study toward an LLM in Employment Law, enabling her to provide strategic and legally informed people solutions.
Alongside her retail career, Rhea has undertaken freelance work across the healthcare and consultancy sectors, supporting organisations with people-focused initiatives, operational improvements and business development. She is passionate about helping organisations navigate complex people challenges while fostering environments where both individuals and businesses can thrive.
This combination of practical leadership experience, academic achievement and a growing specialism in employment law brings a balanced and informed perspective to people management and organisational development.
Read full profileChristopher Crow is an experienced health and social care leader with over a decade of experience supporting both adults and children across a range of complex care, mental health and community-based services.
Beginning his career as a frontline support worker, he has progressed through a variety of operational and leadership roles, developing extensive experience in service delivery, workforce leadership, safeguarding, risk management and person-centred care - giving him a strong understanding of the challenges faced by both those receiving support and the teams delivering it.
As Registered Manager for our complex mental healthcare services, Christopher is responsible for day-to-day leadership and operational oversight, ensuring care is delivered safely, effectively and in accordance with regulatory and organisational standards. He is committed to creating environments where individuals achieve meaningful outcomes and live fulfilling lives within the least restrictive settings possible.
Christopher believes outstanding care is built upon strong, cohesive teams, and is passionate about fostering a culture of equality, respect, accountability and collaboration.
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Hubbard Way, Ipswich
Address
Hubbard Way, 2 Civic Drive, Ipswich, Suffolk, IP1 2QA
Hours
Monday to Friday, 9am to 6pm
General enquiries are handled during normal working hours, with response times typically within 1-2 working days.Urgent Duty Service
+44 7495 192012
Our UDS is a 24-hour duty support function for urgent risk escalation and operational advice in complex care situations, ensuring timely, structured decision-making outside of standard working hours.Built for complexity. Designed for progress.
Talk to us about your service, your risks and your governance position - and we will show you how the Social Care Programme Approach works in practice.
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